Search results

Are you ready to make a difference in the transition of education? Will you ensure that educational institutions (our clients and colleagues) use new technologies and standards effectively, so that educational staff and students alike can take full advantage of Npuls' digital facilities? This could include facilitating more personal learning pathways or sharing learning materials.

Thanks to your creative approach and insight into processes, you make complex matters clear to others. Is your heart beating faster now? Then apply for this wonderful role as Adoption and Implementation Advisor!

Where you will work

SURF is the IT cooperative for Dutch educational and research institutions. Together with them, we work on digital services and complex innovation challenges to enhance the quality of education and research.

Npuls is an eight-year programme of the Universities of the Netherlands, the Netherlands Association of Universities of Applied Sciences, the Netherlands Association of Universities of Applied Sciences and SURF. Further education is working on the future with Npuls. All public secondary vocational education (MBO) schools, universities of applied sciences and research universities in the Netherlands work closely with the Ministry of Education, Culture and Science and other organisations in the field of education such as the Netherlands Initiative for Education Research (NRO) and Studielink. In total, these are more than 100 organisations.

With Npuls, we want to quickly renew the educational offer, make it more accessible and offer it in a flexible way. We do this by organising education (and the educational landscape) differently. Together, we organise the IT and other aspects of education differently, we share knowledge about education and we develop and purchase learning materials together. The programme is financed by the National Growth Fund. The official start of the programme was 1 July 2023. The first phase will run until the end of June 2025 and the entire programme will run for 8 years.

The team you will join

You will join the Education Adoption Team in the Education Services department. This is a young team of seven employees and one manager. As part of the adoption team, you will promote the adoption of sector facilities within the institutions. To this end, you will develop and implement strategies. You work closely with the employees of the educational institutions to understand their needs and ensure that users take full advantage of the possibilities offered by the sector facilities.

Adoption starts from the first moment of contact. Together with colleagues from the adoption team, the product teams, architects and the Npuls programme, you fulfil an important role in the preliminary phase based on your expertise.

What you will do

In this challenging role you help institutions work more productively, smarter and more enjoyably. As a change expert, you ensure that institutions, departments and employees embrace the sector's facilities and actually start using them. This could be a joint registration system or a (shared) digital solution for sharing files. Or an educational identity that allows someone to easily move between institutions, for example for an internship or course. Whether you work independently or in a team, you listen carefully, analyse sharply, actively contribute ideas and advise with conviction.

Other tasks you will handle

• You will work with the institution to help the questioner understand what is needed to implement sector facilities, with an emphasis on (technical) adoption.
• You will analyse the need with the institution, identify the specific objectives and challenges and determine the corresponding adoption strategy.
• You align adoption strategies and implementation plans with the goals and needs of the organisation. You also help the organisation get started with templates or an in-depth knowledge session; the educational organisation itself is responsible for implementation.
• You guide and support organisations through the adoption and implementation process. You help them maintain an overview. You also deploy Npuls products or other specialists to ensure the smoothest possible implementation and adoption at the institution.
• You organise and provide training or knowledge sessions to stakeholder groups, and draw up supporting documentation and communication materials.
• You promote knowledge sharing and cooperation between institutions. You work with the other advisers and specialists within Npuls and SURF on best practices and ensure that these are used. You stay up to date on the latest developments.
• You actively share your knowledge within Npuls and thus contribute to our learning organisation. You develop, improve and devise new adoption products and/or services together with colleagues.

Your skills and experience

• You have a hbo-/woy degree and can work and think at that level, preferably in the field of business administration, computer science or communications;
• You have an affinity with technology and IT and can quickly understand and master new knowledge (such as data, data flows and APIs); You have good analytical skills and understand processes and (architectural) standards;
• You have strong communication and advisory skills and you can involve and motivate various stakeholders.
• You are strong in project management and can manage multiple projects at different institutions simultaneously.
• You have proficiency in Dutch and English, both oral and written. You have a proactive attitude, problem-solving skills and are stress-resistant.
• Knowledge of and experience in education is an advantage; certifications such as Prosci, ADKAR and Agile/Scrum are also an advantage.
• You have extensive experience with change management and the implementation of digital and technical products. In addition, you have several years of experience with internal and external stakeholder management.

What we offer

• A varied and challenging job for 32-40 hours a week (0.8 - 1.0 FTE) in an informal and collegial organisation with a high level of ambition;
• Extensive training opportunities and excellent fringe benefits;
• A gross salary of between 4,563 and 7,415 euros (based on a 40-hour work week);
• 8.33 percent holiday pay and a fixed end-of-year bonus of 8.33 percent;
• 36 days of holiday per year (based on a 40-hour working week);
• A good pension scheme with PNO-media, where you only contribute 1/8 of the premium yourself and SURF 7/8;
• The possibility to work hybrid. You will receive a home-working allowance on your home-working days;
• A 1st class NS Business Card;
• Two beautiful locations, in Amsterdam and Utrecht, both with good public transport facilities. Your place of work will be Utrecht. Our Utrecht office is within walking distance of Utrecht Central Station.

The closing date for this vacancy is Sunday 23 March, which is the last day you can respond to this vacancy.

We expressly invite everyone to respond to this vacancy, even if you meet only some of the requirements.

SURF takes pleasure in doing its recruitment itself; acquisition is therefore not appreciated.

We are looking for a DevOps scientific programmer. You will develop and scale advanced solutions for research data management. You will also integrate and automate scientific data workflows so that scientists can more easily analyze, store and publish their data. This is how you support science. You also collaborate with researchers and develop services that advance Open Science and innovation. Does this appeal to you? Then respond to this vacancy!

Where you will work

SURF is the IT cooperative for Dutch educational and research institutions. Together with them we work on digital services and complex innovation challenges to improve the quality of education and research. As a DevOps Engineer (scientific programmer) you will contribute to this.

The team you will join

Our Data Management Services group is an international, energetic, cross-functional and multidisciplinary team specializing in Research Data Management (RDM). We develop services that help researchers securely store, analyze and share their research data according to FAIR principles. We do this to support Open Science, and gut the partnership of Dutch educational and research institutions.

We work closely with SURF members (scientists, students and academic institutions) to co-create essential IT services. Supporting their research is what drives us. The team is based in Amsterdam

What you will do

You will work with colleagues to develop and operationalize new Research Data Management software (RDM). You also work on integrations with SURF's high-performance computing and data infrastructure. You will develop data flow prototypes for the entire organization. You do all this to further develop our Research Data Management services. This is how we meet the needs of research in the Netherlands.

Other tasks you will handle

• You will develop, maintain and improve research data management applications and services, such as iRODS and YODA. Not familiar with these? Then read about iRODS and YODA here.
• You will integrate RDM with other services such as Research Cloud and support the team in innovatively integrating technologies.
• You facilitate data management and data reuse for researchers. We do this with Research Data Management (RDM) techniques and that is part of Open Science.
• You guide the process from pilot software to production. You test innovations and market them.
• You will automate implementations and implement CI/CD pipelines

Your skills and experience

• You have at least 3 years of experience with Unix and/or Linux environments.
• You have an academic thinking and working level and knowledge of Software Engineering. Furthermore, you are an experienced developer and can expand and improve our RDM services
• You have experience with Python and Docker. Configuration Management experience (with tools such as Salt Stack, Ansible) is a nice-to-have.
• You have knowledge of CI/CD automation and databases
• You have knowledge of authorization and authentication.
• You have experience building web applications (fastapi, flask)
• You are willing to learn new technologies.
• You speak and write English fluently.

Nice to have

• You know iRODS and YODA. Don't know what these are, but have worked as a DevOps engineer? If so, we'd still love to hear from you.

Prior to starting this job, a VOG must be presented.

SURF takes pleasure in doing its recruitment itself; acquisition is therefore not appreciated.

Are you keen on infrastructure management and development? And do you find it a nice challenge that this infrastructure is spread over multiple locations? Are safety and stability your top priorities and would you like to be the technical point of contact? Do you also have a heart for higher education and research? Then we are looking for you.

Where you will work

SURF is the IT collaborative organisation for Dutch higher education and research. SURF supports researchers in the fields of data management, high performance computing (HPC) and visualisation. To this end, we work closely with various research communities and other providers of expertise and IT facilities, both nationally and internationally. Together, we aim to improve the quality of education and research by developing digital services and addressing complex innovation issues.

The team you will join

In our growing organisation, the Internal Services department supports the internal organisation with system, network and data centre, office automation, cyber security and Service Desk services. We do this in close cooperation with the Information Management team. Together, we ensure that the functionality, performance and continuity of these services continue to meet the needs of the organisation and our members.

You will be part of the Operational Support team. This team is responsible for bringing information systems into production. Together with Information Management, this team also ensures that the functionality, performance and continuity of the systems continue to meet the organisation's needs. You will work with your colleagues, both within Internal Services and beyond, in a pleasant and collegial atmosphere.

What you will do

You will be responsible for SURF's data centre infrastructure. Together with your colleagues, you will keep the data centre environment safe and operational for our customers and act as the technical point of contact for daily data centre operations. You ensure minimal downtime of the data centre equipment and actively maintain mission-critical data servers, networks and physical infrastructure. You perform operational management, install equipment and maintain existing equipment and keep it up to date. The team works according to Agile principles and the Scrum framework.

Other tasks you will handle:

• You will install, manage and maintain the IT hardware and infrastructure in our data centres. You will identify bottlenecks and make suggestions for improvement.
• You perform daily data centre, server and network hardware activities and installations. You also maintain servers and network infrastructure and replace physical components.
• You update and maintain data centre administration and documentation, including rack layouts, PDU management and asset management. You do this using our DCIM and power management tools.
• You will be responsible for knowledge development and knowledge transfer and will provide solicited and unsolicited advice to internal and external parties.
• You will lead or participate in projects. If necessary, you will travel to other data centre locations (NH) to assist with projects.

Your skills and experience

• You have an intermediate or higher vocational education and training level of thinking and working;
• You have excellent technical and communication skills; You are also able to work autonomously;
• You have an affinity with data centre environments and preferably more than 2 years of work experience within a data centre environment in an IT/technical operations role.
• You can think and act from the perspective of the company's objectives and the added value for the customer.
• You have a good command of the Dutch and/or English language, both spoken and written.

Nice to have

• You have knowledge of and experience with Agile and Scrum.
• You have knowledge of and experience with ITSM and ITIL.
• You have knowledge and experience with data centre and/or network/server troubleshooting and hardware repair.
• You have experience with NVIDIA, Dell or HP hardware.

Prior to starting this job, a VOG must be presented.

SURF takes pleasure in doing its recruitment itself; acquisition is therefore not appreciated.

Are you an IT project manager who enjoys starting up and managing projects for the further development of our IT infrastructure? Do you enjoy working with infrastructure that is spread across multiple locations? And would you like to make SURF services accessible for research and education? Do projects in the field of service development, organisation and processes, legacy systems and data centres make your heart beat faster? Then we are looking for you to join our team!

Where you will work

SURF is the IT collaborative organisation for Dutch higher education and research. We support researchers from all scientific disciplines in the fields of data management, high performance computing (supercomputers) and visualisation. To this end, we work closely with various research communities and other providers of expertise and IT facilities in the national and international research field. Together, we increase the quality of education and research with our digital services and complex innovation issues.

The team you will join

The Internal Services department supports SURF with system, network and data centre services. We also provide office automation and cyber security services in close collaboration with the Information Management team. Together, we ensure that the functionality, performance and continuity of these services continue to meet the needs of SURF and our members.

We want to keep our services up and running and realise our ambitions. That is why we are constantly managing a range of projects. You will convert needs and new initiatives into clearly specified projects. You will then develop these with a team of colleagues (and often third parties). Together you come up with beautiful and often innovative IT solutions. You work with your colleagues, both within Internal Services and outside, in a pleasant, informal and collegial atmosphere.

What you will do

You are responsible for starting up, managing and bringing projects to a successful conclusion. Clear reporting is, of course, part of the job. You work closely with your colleagues and stakeholders and ensure that your projects are successfully integrated into the operation. You have projects within your own department and more broadly within SURF, for which you collaborate with other departments and external parties. You use Agile with the Scrum framework as your primary project method.

Other tasks you will handle:

In project management:

• You convert new initiatives into project plans. This includes clear (and achievable) project objectives with scope, planning and budget.
• You coordinate the background, reason and objective of the project with stakeholders and members, and ensure support.
• You maintain relationships with stakeholders regarding the results of projects or influences. You safeguard the expectations of the client or steering committee and other stakeholders, according to applicable guidelines and quality standards (such as information security and privacy).
• You monitor project performance and carry out direct interventions in case of deviations.

What else you do:

• You act as an expert within the organisation in the field of project management and the associated processes.
• You record the knowledge and evaluations of a project, and collect and share knowledge about the projects.
• You maintain your knowledge of various project methodologies.
• You contribute to the project management policy and draw up the associated tools, guidelines and standards.

Your skills and experience

• You have a university degree and a level of thinking and working ability to match, and more than three years of work experience;
• You have excellent technical and communication skills and a good command of the Dutch and English language, both spoken and written.
• You have knowledge of and experience with project management methods.
• You have knowledge of and experience with IT and managing IT projects.
• You preferably have knowledge of and experience with Agile, Scrum, ITSM and ITIL.

Prior to starting this job, a VOG must be presented.

SURF takes pleasure in doing its recruitment itself; acquisition is therefore not appreciated.

Quality, continuity and security, is that what you stand for? Would you like to be the linchpin of our internal automation? Would you also like to be responsible for the technical, functional and operational management, monitoring, maintenance and documentation of systems and networks? And would you like to support users? Then we are looking for you to help us safeguard our systems and services.

Where you will work

SURF is the collaborative organisation for IT for Dutch education and research. We work together with educational and research institutions on IT facilities and IT innovation. This allows us to optimally utilise the opportunities of digitisation. In addition, we work closely with various research communities and other providers of expertise and IT facilities. We do this in the national and international research field. Together, we increase the quality of education and research with our digital services and complex innovation issues.

The team you will join

In our growing organisation, the Internal Services SURF department supports the internal organisation with system, network, data centre services and office automation in close cooperation with the Information Management team.

You will be part of the Operational Support team. This team brings information systems into production and keeps them that way. Together, these two teams ensure that the functionality, performance and continuity of our services continue to meet the needs of SURF and our members. You will work with your colleagues, both within Internal Services and beyond, in a pleasant and collegial atmosphere.

What you will do

You will be responsible for the various ICT environments and the underlying Linux platforms, databases, interfaces and plug-ins. You will draw up documentation and guarantee the quality, continuity and security of SURF services for our customers and users. You will have a technically challenging role with great colleagues in an organisation that matters. Thanks to your affinity with technology, you enjoy figuring things out for yourself, and SURF gives you plenty of room to do so.

Other tasks you will handle

• You will maintain and manage the IT systems and environments from a technical and operational perspective, identify bottlenecks and make suggestions for improvement.
• You maintain and test existing hardware and software and implement improvements. You also install hardware and software solutions.
• You support the rollout/replacement of systems and are responsible for the availability and performance of the various IT environments. You also collect and assess data regarding the performance and security of the systems. You identify and address anomalies and risks.
• You resolve complex incidents and provide third-line support. You also develop and/or implement software and tooling to automate as many tasks as possible.
• Together with Information Management, you translate functional questions into solutions.
• Together with your colleagues, you remain critical and are constantly learning and improving.

Your skills and experience

• You have a higher professional education level of thinking and working and at least 2 years of work experience;
• You have knowledge of and experience with Linux and scripting. This includes Bash, Python, Powershell and Applescript; You have knowledge of and experience with Linux system management, command line tools and scripting;
• Preferably, you have knowledge of and experience with Atlassian JIRA, Confluence and related platforms. In addition, you have knowledge of and experience with automation (for example, Ansible). Knowledge of ITIL and Agile is a plus.
• You are able to work autonomously. You also have excellent technical and communication skills. You also think and act based on business objectives and the added value for the customer.
• You have a good command of the Dutch and/or English language, both spoken and written.

Prior to starting this job, a VOG must be presented.

SURF takes pleasure in doing its recruitment itself; acquisition is therefore not appreciated.