Management of Office 365 - controlled and secure in the cloud

Who is it for?

SURF is continuously working at providing appropriate services for institutions which are thinking of setting up Microsoft Office 365, are carrying out an Office 365 implementation project or have already been using Office 365 for some time. In this process, SURF wants to supports its institutions through every life phase of Office 365 with the challenges involved when working in the public cloud. 

Alleviating the workload and reliable provision of services 

The Management of Office 365 service consists of a coherent set of additional services, which can be added to the basic provision of services. This basic service consists, amongst other things, of Vendor Portfolio and contract and supplier management. By reducing the workload of additional services, your institution is effectively unburdened, and will be able to concentrate more energy on its core activities.

The Office 365 management service consists of the following additional services:

• Information security and data protection
  SURF maintains contacts with the Centre for Information Security and Privacy Protection (CIP), the Dutch Data Protection Authority (Dutch DPA) and Microsoft on behalf of institutions. 
• Knowledge platform and community support
  Promoting access to and developing specific Office 365 best practices from education and research using a network, wiki, knowledge meetings, webinars and workshops.
• Impact analysis of legislation and regulations
  Keeping track of developments in legislation, sector-specific regulations and the Microsoft Office 365 roadmap. Publication of compliance statements, conditions for use and general recommendations.
• Supplier management
  Managing suppliers (Microsoft) and partners (Microsoft Certified Partners)
• Decision Support/Business Case
  Insight into the managerial and economic value of making the transition to Office 365 based on results achieved in practice. Releasing performance indicators/benchmarks.
• Legal support
  Providing specialist legal support in the specific area of IT law and the Cloud.
• Architecture/design reference
  Drawing up an Office 365 blueprint (modelling) as well as the Management blueprint for Office 365 (tasks, activities, roles, knowledge and skills, training).
• Software Update Management
  Update for participating institutions about new features in Office 365 in the form of a monthly webinar in co-production with Microsoft Services. 
• Exit Scenario
  Providing an exit service if the deployment of Office 365 needs to be terminated, as well as support for the implementation of this. 

Reducing the Management of Office 365 using SURF

All institutions that are members of SURF can use the Office 365 management service. Would you like to find out more about this? Please contact Vendor Portfolio: vendorportfolio@surf.nl.