Masterclass

Two-day master class Effective teamwork for cybersecurity teams

In crisis situations and security incidents, it is important to have good communication and coordination. You don't achieve that goal alone. How do you work together optimally within your cybersecurity team and with other teams to achieve your goal?

: 11 — 12 Nov 2024
: Time

9 a.m. to 5 p.m.
: Location

SURF Amsterdam

Collaboration is the foundation

Whether you are a security specialist in a SOC, CSIRT or in a policy-based security team, you regularly collaborate within your team and with other teams in your institution such as your board members, the communications department and other key stakeholders. How do you ensure that these collaborations run smoothly and you form an efficient multi-team system? So that together you achieve cybersecurity goals, and convey the same message to the organisation.

Getting started in practice

How to shape these collaborations is what you will learn in this master class. You will get down to work practically with, among other things, exercises that focus on improving communication, problem-solving and decision-making skills. But the programme also includes guided brainstorming with analogous forms of cooperation: what is the current state of the cooperation and which steps can be taken to improve it? And how do you mobilise colleagues to achieve certain goals together? What means of communication do you use? And how do you share your knowledge effectively? What do you discuss in meetings? How do you ensure broad-based decisions and perspectives? What expectations do you place on colleagues?

What do you take home?

This master class offers you concrete tools and strategies to improve cooperation within your cybersecurity team and with other teams. You can start working immediately to take cybersecurity awareness in your institution to the next level together.

"The lecturers know how to quickly build trust between the different trainees which increases mutual trust within this group of trainees unknown to each other within which each one quickly feels at ease to safely bring forward his/her own input, strengths and weaknesses. As a result, in addition to the lecturers' knowledge, we learn a lot from each other, it is often a feast of recognition and the tips and advice to each other are particularly valuable."
Helmut Grams

Extra: coaching session

A free online coaching session with one of the trainers is included for the first 20 registrants. The coaching session will be scheduled at a later time and can take place via videoconference. In this session, you will go deeper into your team's situation and the trainer will give tailored advice. Places will be allocated in order of registration (one coaching session per organisation/team).

Programme

Day 1

9.00	Introduction: Setting clear expectations and learning objectives Collaboration module: Identifying team members' strengths and mapping out interactions within and between teams Interactive exercise: Leveraging team members' strengths while making decisions within and across teams Debrief of exercise: After action review & lessons learned
12.00	Lunch
13.00	Reconnect: Revisit expectations and learning objectives Collaboration module: Inclusive strategies for brainstorming ideas and proactively planning for unexpected events Interactive exercise: Sharing perspectives, being inclusive when reaching consensus, and enacting contingency plans Debrief of exercise: After action review & lessons learned Transfer action plan: What are we trying to accomplish? What are the barriers that are in the way? How will what we learned today help us overcome those barriers?
17.00	Closing

Day 2

9.00	Reconnect: revisit expectations and learning objectives Review: recap of Day 1 lessons learned Collaboration module: self-assessment of communication styles, understanding others' communication styles, and adapting to specific situations Interactive exercise: knowledge sharing and organizing information to collectively make decisions Debrief of exercise: after action review & lessons learned
12.00	Lunch
13.00	Reconnect: Revisit expectations and learning objectives Collaboration module: Connecting individual goals to team goals Interactive exercise: Operating within individual roles while staying connected to team goals Debrief of exercise: After action review & lessons learned Review: Recap of Day 2 lessons learned Transfer action plan: What are we trying to accomplish? What are the barriers that are in the way? How will what we learned in these two days help us overcome those barriers?
17.00	Closing

For whom?

This master class is designed for cybersecurity professionals who want to improve collaboration within the team or with others in the organisation. For example SOC or CSIRT teams, and more policy-oriented cybersecurity and privacy teams. The language of the master class is English.

About the Integr8 development programme

The masterclass is based on the Integr8 development programme for cybersecurity professionals. It focuses on developing essential skills for strong and effective teamwork in cybersecurity teams and multi-team systems. Over five years of research by US and European governments, including the Netherlands, forms the basis of this programme. This training is also accredited by the UK NCSC.

Register

Register no later than 4 November, full = full
Registration is not optional; please read the cancellation conditions of SURF meetings.

Team registration

Would you like to register a team? Then contact Rosanne Pouw, rosanne.pouw@surf.nl.

Number of participants

There is room for 30 participants per master class. If there are fewer than 20 participants, SURF will cancel the masterclass/workshop.

Costs

The costs are 1,500 euro per participant (excluding VAT). If you register as a team (minimum 3 and maximum 6 people), the masterclass costs 1,250 euro per person (excluding VAT).

Lunch and dinner are included. SURF regulates the registration of the masterclasses. The SURF registration system only accepts direct payment (iDeal or credit card). After completing your registration you will receive an e-mail as confirmation with the invoice attached.